Remove microsoft bluetooth mouse 5000

United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows 7 Hardware Compatibility. Sign in to vote. Recommendation: If you are inexperienced with updating Microsoft device drivers manually, we highly recommend downloading the Microsoft Bluetooth Notebook Mouse Driver Utility.

This tool will download and update the correct Microsoft Bluetooth Notebook Mouse driver versions automatically, protecting you against installing the wrong Bluetooth Notebook Mouse drivers. I tried the recommended Service. MSC route to select automatic and then local system and then OK and et cetera.

That did not work. I thought the mouse was defective but then I tried to pair it with three other portables and it successfully paired with all of them. Why not on the Windows 7 system? In reply to StephenBates71's post on October 15, Hello Steve, Let's further isolate the issue with your Microsoft wireless mouse.

Don't hesitate to reach out to us if you need further assistance with your concern. In reply to A. User's post on October 16, Hi Joshua, The mouse is not working again this evening. Thanks, Steve. In reply to StephenBates71's post on October 16, Kindly let us know if the issue still persists after replacing the batteries.

User's post on October 20, Hi Joshua, sorry for the slow reply - I've pretty much given up with this. Yes I tried changing the batteries: I have used rechargeables and store-bought, but the problem persists. Often the mouse suddenly springs to life after 20 or 30 minutes.

Riel Alc Microsoft Agent. In reply to StephenBates71's post on November 15, Hi Steve, Just to check, have you already resolved the issue with your Microsoft Mouse ? We're looking forward to your reply. In reply to Riel Alc's post on November 20, I'm afraid it still isn't working. I want to use the same transceiver from the above unit, and get the bluetooth notebook mouse to work for travel use! I just cannot get the software or the transceiver to recognize the mouse!!

However, the name of the driver setup was "USB Dual receiver wireless mouse"-. Office Office Exchange Server. Not an IT pro? Windows Client. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows Vista Hardware. Sign in to vote.